Shipping Policy. Satisfaction Guaranteed.
When you shop with Kachina-Dolls, every order is carefully and gently hand packed to ensure that your item(s) gets to you in perfect condition. Our shipping days are every day except for weekends. Kachina-Dolls takes prides in having an excellent shipping staff which will usually get your item(s) out within 1-2 business days of receiving your payment! We ship using the US Postal Office and UPS. Your shipping cost includes shipping & handling plus insurance! If for any reason your item(s) is (are) not received within the Time To Deliver range, PLEASE CONTACT US.
**Note: It is the responsibility of the buyer to know the laws of their State or Country regarding the purchase and shipment of Items with Claws, Skulls, feathers or other questionable materials. We are not responsible for Items seized by customs or quarantine agencies.**
Business days are Monday through Friday.
SHIPPING TYPE AND TIME FRAME
We use both UPS (United Parcel Service) and USPS (United States Postal Service) to deliver products throughout the U.S. Orders are shipped out within 1-2 business days.
FREE SHIPPING - USA ONLY
3 business days
Excluding weekends and December 10th through December 25th
All shipping delivery times are according to shipping carrier or company.
We hardly ever have any claims, but if an item is lost in the mailing process, customer will collect money from us after we collect money from the shipping carrier. We will be as helpful as possible during the process.